Frequently Asked Questions

Our headquarters (Station #1) is located at 11 E. Higgins Road in Gilberts, Illinois.

Our main phone number is (847) 426-2522, or visit our Contact page for more.

The District does all billing through a certified medical billing specialist or company. The following agency is the ambulance billing vendor approved by the Board of Trustees. For all billing questions, please contact The Billing Company. DO NOT send payments directly to the District.

The Billing Company

P.O. Box 1075, Elgin, IL 60121

847-429-0571

You can request a FOIA form in person at our District headquarters at 11 E. Higgins Road, Gilberts, Illinois.

Our district has two fire stations. Visit our Station page to see our vehicles too!

Our main object is to get emergency personnel to the scene as quickly as possible. All of our members are cross trained as Firefighters/EMT-B or Paramedics. Crews arriving on a fire engine provide emergency medical care while they wait for the nearest ambulance to arrive. The only thing our fire engines cannot do is provide patient transportation to the hospital.

For leaks or odors, contact Nicor at 888-642-6748. Call 911 if you are experiencing any symptoms.